Back-office Support

INSURANCE TEAMS AND LAW FIRMS

Our team members have 20+ years of combined experience assisting case handlers and solicitors within the legal and insurance services industries.

Whatever your industry, we can support you!

Discovery Call

More Details

WORK INTAKE

File preparation and set up.
Setup kick-off tasks.
Hand over the file to the case handler.

CONTINUOUS FILE SUPPORT

Review the case/file and establish if any info is missing.
Case handler check-in to determine requirements.
Liaise with all other parties to ensure the case remains on track.

MEDICAL INVESTIGATION SUPPORT

Review and establish medical examination requirements.
Confirm appointment attendance.
Obtain medical documentation and reports in a timeous manner.

SETTLEMENT SUPPORT

Liaise with third parties to arrange payouts.
Follow-up on outstanding monies.
Inform the team once the funds are successfully received.
Close file.